Certifications

At TopService we are committed to maintaining the highest standards of quality, safety, and integrity. Our certifications and codes of conduct reflect this commitment and guide our daily operations.

ISO 45001

This internationally recognized certification establishes the requirements for an occupational health and safety management system. It helps organizations create safe and healthy work environments by preventing workplace accidents and occupational illnesses while proactively improving safety performance.

ISO 45001 is essential for companies aiming to:

  • Improve occupational health and safety performance continuously.
  • Ensure compliance with legal and regulatory requirements.
  • Achieve workplace safety objectives.

At TopService, our key safety objectives include:

  • Enhancing customer satisfaction, loyalty, and retention through better monitoring and service.
  • Clearly defining responsibilities and competencies to improve internal control and operational efficiency.
  • Reducing operational issues, minimizing waste, and increasing process efficiency to lower business costs.

Every year, millions of workers worldwide suffer from workplace accidents, some of which are fatal. To mitigate these risks, companies across all industries must implement a strong occupational health and safety management system. ISO 45001 provides a structured approach to managing health and safety risks, ensuring compliance, and protecting workers. In addition to safeguarding employees, implementing ISO 45001 leads to cost reductions, improved company reputation, and increased productivity.

ISO 9001

The ISO 9001:2015 certification enables businesses to enhance the quality, efficiency, and effectiveness of their internal processes, ultimately improving the final service delivered to customers. Specifically, it allows for:

  • More effective customer satisfaction monitoring, increased client retention, and loyalty.
  • A clear definition of roles and responsibilities, ensuring stronger internal controls.
  • Better problem management, waste reduction, and improved operational efficiency, leading to lower costs.

Rating ESG (Environmental, Social, and Governance)

TopService is committed to excellence and has achieved an ESG rating above the industry average. Additionally, the company’s Cerved rating continues to improve.

Ethics and disciplinary code

TopService has adopted a code of ethics to outline the rights, duties, and responsibilities of the company and its employees. This code establishes ethical standards, prohibiting behaviors that, while legal, do not align with the company’s values. Additionally, a Disciplinary Code has been implemented to define unacceptable workplace behaviors and ensure a professional working environment.

Legal compliance rating

Article 5-ter of Legislative Decree No. 1/2012 introduced the Legal Compliance Rating, a system that promotes ethics and transparency in Italian businesses. Issued by the Italian Competition Authority (AGCM), this rating assesses compliance with legal standards and corporate governance best practices on a scale of increasing scores.

Companies meeting minimum requirements receive a base rating, while additional compliance measures, such as adopting ethical models and codes of conduct, contribute to achieving the highest rating.

Benefits of obtaining this rating include:

  • Improved access to credit with favorable conditions.
  • Higher scores in public procurement processes.
  • Enhanced corporate reputation.

TopService has been awarded the Legal Compliance Rating, reinforcing its commitment to transparency and ethical business practices.

Charter of ethical principles

TopService adheres to Transparency International Italy’s Ethical Principles Charter, reinforcing its commitment to integrity and transparency across all business activities.

Our integrated policy for quality and workplace safety reflects our ongoing dedication to maintaining the highest industry standards.

Integrated policy for quality, workplace safety, and gender equality

TopService has implemented an Integrated Policy that formalizes its commitment to customer satisfaction, employee health and safety, and gender equality as fundamental values. This policy emphasizes quality and workplace safety as essential factors in maintaining and improving business competitiveness.

We actively involve employees and stakeholders in adopting best practices that foster diversity and inclusion. The company strongly opposes any form of violence or gender discrimination, encouraging the reporting of such incidents and supporting initiatives that promote gender equality. TopService also implements active inclusion policies, sharing updates through its website and social media channels.

Gender equality certification

TopService has obtained the gender equality certification, demonstrating its commitment to fostering an inclusive, fair, and discrimination-free work environment. This certification confirms the company’s implementation of policies and practices that ensure equal opportunities for all employees, regardless of gender, while promoting a culture of diversity and inclusion.

TopService is committed to:

  • Promoting equal career opportunities for both men and women.
  • Implementing work-life balance measures, including flexible work arrangements and corporate welfare programs.
  • Ensuring pay equity and transparency in remuneration policies.
  • Preventing all forms of workplace discrimination and gender-based violence.

Achieving this certification is the result of a structured process that involves the entire organization and underscores TopService’s commitment to fostering a corporate culture rooted in fairness and respect.

Organizational, management, and control model 231

In compliance with Legislative Decree 231/2001, TopService has adopted an Organizational, Management, and Control Model to ensure full transparency and accountability in its operations. This model is designed to prevent corporate offenses and promote ethical business conduct aligned with current regulations.

By adopting Model 231, TopService aims to:

  • Prevent crimes that could lead to corporate liability.
  • Clearly define internal roles and responsibilities.
  • Strengthen internal control systems and whistleblowing mechanisms.
  • Foster a corporate culture based on integrity and legal compliance.

TopService has also appointed a Supervisory Body (OdV) responsible for monitoring the implementation and effectiveness of Model 231.

IFS Logistics (International Featured Standards - Logistics)

IFS Logistics

TopService is a benchmark for logistics services in Verona, with warehouses and storage facilities that meet the highest standards of safety and quality. Among our most important certifications is IFS Logistics (International Featured Standards – Logistics), an international recognition that certifies the compliance of our logistics and storage processes with hygiene, traceability, and food safety requirements.

What is IFS Logistics Certification

IFS Logistics certification is an international standard recognized by the GFSI (Global Food Safety Initiative). It defines best practices for managing and storing goods, particularly for refrigerated and ambient-temperature food products. Having an IFS Logistics-certified warehouse means ensuring that every step of the process—from goods receipt to storage and final shipment—complies with strict quality control, hygiene, and traceability protocols.

Why Choose an IFS Logistics-Certified Storage Facility in Verona

Choosing TopService means relying on a logistics partner that combines innovation, safety, and sustainability. Thanks to our IFS Logistics certification, our clients can count on:

  • Constantly monitored and controlled storage environments

  • Certified hygiene and sanitation procedures

  • Digital traceability systems for every product batch

  • Staff trained according to European food safety standards

Whether you are looking for a warehouse in Verona or a certified storage facility for your logistics, TopService is the reliable solution to manage your products safely, efficiently, and in compliance with international regulations.

For more information about our certifications and corporate policies, please feel free to contact us by filling out the form below.